oculus link cable keeps disconnecting
What to do if you are trying to use your Oculus Quest two equally a PC VR headset via Oculus Link, only it keeps disconnecting for no apparent reason? Since the event is quite widespread, unfortunately, I took the fourth dimension to do some research and list out the steps y'all can have to solve the problem.
The most common reason the Oculus Link connectedness with Quest 2 keeps disconnecting is an underpowered USB port on your PC (endeavor other ports, employ a powered USB hub). Faulty cable, selective USB suspend and several commuter-related issues are too known to cause the disconnection issue.
Allow does side by side expect at the potential steps you lot can take to solve the issues you lot are having.
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ane) Attempt a Different USB Cable
One of the easiest things you can do, to narrow down the possible root crusade of your disconnection issues, is to attempt an alternative USB cablevision for establishing the Oculus Link connection.
Most of us have a spare USB cable lying around somewhere in the house. Do not worry about the specifications / performance of the cablevision, the goal here is just to test whether the disconnection issues persist or not. Then if the cable matches your Quest 2 and the ports available on your PC, but exam it out.
2) Update USB Drivers
Some other thing e'er worth doing (since it's and so like shooting fish in a barrel), is to update the USB drivers on your PC. The easiest style to do that:
- Click on "Start" in the Windows taskbar
- Get-go typing "device manager" and open up the application
- Aggrandize the "Universal Service Omnibus controllers"
- For each controller, right-click and select "Update commuter"
The following article describes the process and alternative methods for updating USB drivers in greater detail.
3) Disable USB Power Saving
Another possible cause for Oculus Link disconnects is when Windows unexpectedly cuts ability from USB ports. You tin can disable the USB Power Saving feature following these steps:
- Open Windows "Device Manager"
- Expand the "Universal Service Motorcoach controllers"
- Correct-click on a controller and select "Properties"
- Open up the "Ability Direction" tab
- Untick the "Allow computer to turn off this device to salve power" option
- Repeat the process for all USB controllers
Note! For some USB controllers, at that place won't be an pick to disable the feature. Turn it off for all controllers that have the selection.
four) Disable USB Selective Suspend
The Windows operating system has an optimization feature called "USB Selective Suspend" that automatically puts USB ports into a low-ability state. For Oculus Link, however, nosotros need maximum power output at all times.
For this reason, it's almost always a skillful idea to disable "USB Selective Append" when using Oculus Link. To disable the feature:
- Open Windows "Control Console"
- Select "Hardware and Sound"
- Under "Ability Options", select "Edit power programme"
- Click on "Change advanced ability settings"
- Aggrandize "USB Settings"
- Disable the "USB selective suspend settings"
5) Try a Different USB Port
Some other sure thing to try out when yous are facing disconnect problems with Oculus Link is to exam all the USB ports on your PC / laptop. With a PC setup, you lot should generally adopt USB ports wired directly to the motherboard (unremarkably located on the back of the PC instance).
The ones on the front tend to be connected to the motherboard via thin wire connections, which often reduce the maximum throughput and stability of the USB connectedness.
If y'all have both USB-A and USB-C ports on your PC / laptop, exist sure to exam the connection with both of them. While researching the topic, a mutual finding was that using USB-A ports often tends to piece of work better than USB-C ones. If possible, exist sure to examination out both scenarios yourself.
6) Update / Downgrade Graphics Drivers
In 99% of scenarios, yous want to accept the latest graphics carte du jour drivers installed when using Oculus Link. And then if you are currently having disconnects when using the Oculus Link connection, make certain that your GPU drivers are up to date.
Practice continue in mind, all the same, that in that location have been bug both for AMD and NVidia graphics cards with sure commuter releases. If you updated your GPU drivers recently and started having bug afterward, it might be a good idea to curl dorsum the drivers to the previous release.
7) Disable Nvidia GeForce Experience In-game Overlay
If you are using an Nvidia graphics card with Geforce Experience installed, go ahead and disable the in-game overlay option. The has caused numerous unexpected lagging, black screen, and besides disconnect issues when used with Oculus Link.
To disable the feature, open Geforce Experience, click on the cogwheel "Settings" selection and toggle the "In-game overlay" option to disabled.
8) Disable Integrated GPU for Laptops
If you are using a laptop for an Oculus Link connexion with your Quest 2, another footstep you can try is to disable the integrated graphics menu.
In theory, your laptop should automatically prefer and use the defended graphics card (when not configured otherwise). In reality, in that location are cases where the integrated graphics menu somehow notwithstanding jumps into activeness and causes different problems (including Oculus Link disconnects)
Although this is more of a workaround rather than a permanent solution, it might assistance you lot pinpoint the issue and assist to continue forward from thereon.
9) Raise OVRServer_x64.exe Procedure Priority
OVRServer_x64.exe is a Windows process that is launched when you install and run Oculus software. Numerous people have got rid of various stuttering and lagging problems with Oculus Link past raising the OVRServer_x64.exe procedure priority higher than "Normal".
A few people take also claimed that raising OVRServer_x64.exe process priority has helped them with Oculus Link disconnection bug. Since it is so easy to do via Windows Task Managing director, go ahead and endeavour information technology out! If you are unsure how, go alee and watch the video beneath for instructions.
x) Consider Purchasing a Powered USB iii.0 Hub
Oculus Link disconnect issues often seem to be related to an underpowered USB port. Oculus Link is quite enervating in this affair and requires a stable connection with optimal throughput at all times.
If you take tried all USB ports on your PC and the disconnection issues still remain, you might want to consider purchasing a powered USB 3.0 Hub. These piffling handy gadgets ensure that the Oculus Link connection to your PC is stable and with an excellent throughput rate – thus accept too solved disconnect and crashing issues for many people.
When picking a specific production, essentially any USB hub will do – just make sure it is powered and that the ports on the hub match your personal needs (and the cablevision y'all have available)
11) Let the Battery Drain
This might seem similar a bizarre recommendation, simply I want you to as well effort the post-obit – drain your Oculus Quest 2 battery down to about l% before plugging in the Oculus Link cablevision to potentially solve the disconnect issues.
While researching the topic, I found out loads of examples where people were facing Oculus Link disconnects and crashes when the battery level was above 90%. These problems didn't happen when the battery level was lower than 80-ninety%.
It's difficult to tell why for some people the disconnect bug seem to appear with a fully charged bombardment. Since it is relatively easy to test out, go ahead and bleed your battery slightly. If it solves your problem, yous at least have a workaround to your disconnection consequence.
12) Oculus Software Repair
When facing crashing/disconnect bug with Oculus Link, some other simple affair to endeavour is the Oculus app "Repair" functionality.
- Download the Oculus setup executable
- Execute and select "Repair"
- Let the repair process run, download and install.
- Relaunch the Oculus App
Completing the "Repair" process was recommended by the Oculus Support team, so why not give it a go. If it didn't help with your issue, proceed to the adjacent somewhat related step.
13) Oculus Software Manual Reinstall
When Oculus repair does non requite the desired results, you might desire to try a clean reinstall of the Oculus software. Merely follow these steps:
- Disconnect your PC from the internet
- Create a backup of your Oculus software installation
- Launch your PC in Safety Mode
- Uninstall Oculus software using Control Panel
- Delete All Oculus folders from C:Program Files
- Remove Oculus Folders from:
- C:UsersYourUserProfileAppData
- C:UsersYourUserProfileAppDataLocal
- C:UsersYourUserProfileAppDataLocalLow
- C:UsersYourUserProfileAppDataRoaming
- C:OculusSetup-DownloadCache
- Restart your PC and launch in Normal fashion
- Download and reinstall Oculus Software
Later on reinstalling the Oculus software, relaunch your Oculus Link connection and run into if the problems are at present solved.
If yous have tried all of the steps listed in the article and nothing seems to aid, become ahead and contact Oculus Support and create a support ticket.
Make sure to include a detailed list of all the steps y'all take already taken to solve the consequence yourself. In addition to that, gather Oculus software related logs and include them in the support ticket:
- Open up the Run window (Windows key + R)
- Execute "C:Program FilesOculusSupportoculus-diagnosticsOculusLogGatherer.exe"
- Select "Total logs"
- Select "i day" from the "Collect final" drib-downward list.
- Await for the log collection to end.
- Get the log ".zip" file from the desktop
If you are more tech-savvy, you might want to have a wait at the logs yourself too. However, they are near useful to the Oculus Support team who can rely on the information to significantly narrow down the cause of the issue you lot are having.
15) Effort Oculus Air Link Instead
If you lot tin not become to the bottom of your wires Oculus Link connection bug, go ahead and try the wireless Air Link connection instead. If yous have tried and it didn't work well for you, make sure to check out my previous article most how to gear up up and fine-tune your Air Link connection.
That's all from me! I hope this article was useful and helped y'all closer to solving your Oculus Link issues! Happy VR gaming!
Source: https://smartglasseshub.com/oculus-link-disconnecting-from-pc/
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